An aspect often overlooked when people negotiate coffee machine rental is what kind of service you should expect from those you are renting your machine. Initially you may not realize it, but as the days wear on, so do machines. That is the time when issues of maintenance can assume gargantuan proportions. Net result is that without a proper maintenance contract in place, you might end up paying much more for maintaining the machine than you would have paid for a new one or at least a refurbished one. If it is a question of repair which might take a while, you should ask your supplier to provide a replacement for the period it will take to get your machine repaired.
You need to double-check that the company you have chosen
actually can repair the type of machine you have, as some companies will only
repair specific makes. Whatever you do, don’t try and tinker with your rented
machine yourself. Apart from the fact that you can end up doing far more damage
than good and can cause the repairs to take even longer than they would have
done; the rental company might charge you the price of the machine itself since
they will claim that they gave you a machine which was fully functional and you
have damaged it. So, whether it is a coffee vending machine or any other kind
of vending machine, you need to cross check that the
machine you have been delivered is completely functional when you opt for vending machine rental.
You should also check whether the machine you have taken on
rental is within the warranty period. Most machines come with a warranty — 12
or 36 months is typical — and this will usually cover any repairs that need to
be carried out within the warranty period, so you won’t have to shell out extra
cash to get your machine fixed. Buying a machine is not easy, but you need to
be wary that when you take any kind of vending machine on rental, it should be
one that services your requirements. You will not be offered a new machine on
rental and sometimes manufacturers offer slow moving lines on lease or rental
to earn back the production cost. As far as they are concerned, it is a win-win
situation. You get your machine to get your business started and they get a
model line operative to lower inventory costs.